Accessibility Policy

The Scott Mission is committed to excellence in serving all clients and the general public with disabilities and to ensure persons with disabilities are given an opportunity equal to that given to others. The Mission uses reasonable efforts to provide goods and services in a timely manner that respects the dignity and independence of persons with disabilties.

Service Animals: We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.

Support Person: A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.

Assistive Devices: The Mission will ensure affected staff are trained and familiar with various assistive devices that may be used by guests with disabilities while accessing our goods or services.

Communication: We will communicate with people with disabilities in ways that take into account their disability.

Notice of Temporary Disruption: In the event that we have planned or there are unexpected disruption to services or facilities for guests with disabilities, The Scott Mission will notify customers on site promptly and directly through the Ministry Program Staff.

Feedback: The Scott Mission welcomes feedback from all guests on the service they receive.

We welcome your feedback on the accessibility of The Scott Mission.
Please let us know if you encounter accessibility barriers on The Scott Mission website:
Phone: 416-923-8872
Postal address: 502 Spadina Ave, Toronto, ON M5S 2H1
We try to respond to feedback within 5 business days.

Please click here to view The Scott Mission’s AODA Multi-Year Accessibility Plan.